Privacy Policy
Friends In Deed (“we,” “us,” or “our”) is a 501(c)(3) nonprofit organization based in Ypsilanti, Michigan. We are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard information when you visit our website (friendsindeedmi.org) or interact with our programs and services.
1. Information We Collect
We may collect the following types of information:
- Contact information: name, email address, phone number, and mailing address when you submit a form, request services, or sign up for our newsletter.
- Program information: details you provide when applying for or participating in our Essential Services, Circles, Furniture Donation, or Car Donation programs.
- Volunteer information: name, contact details, background check authorization, and availability when you apply to volunteer.
- Donation information: processed securely through our third-party payment partner; we do not store full payment card details.
- Website usage data: pages visited, browser type, and general location data collected automatically through analytics tools (e.g., Google Analytics).
2. How We Use Your Information
We use the information we collect to:
- Provide, coordinate, and improve our programs and services.
- Communicate with you about your requests, donations, or volunteer activities.
- Send newsletters and program updates (you may unsubscribe at any time).
- Fulfill legal and regulatory reporting obligations as a nonprofit organization.
- Analyze website traffic to improve our online presence.
3. Sharing of Information
We do not sell, rent, or trade your personal information. We may share information with:
- Service providers: vendors who help us operate our website, process donations, or deliver communications (e.g., payment processors, email platforms). These providers are contractually obligated to protect your information.
- Funding partners and grantors: only aggregate, de-identified data as required for grant reporting.
- Legal authorities: when required by law or to protect the rights, property, or safety of our organization, staff, volunteers, or clients.
4. Cookies and Tracking
Our website uses cookies and similar technologies to remember your preferences and analyze site traffic. You may disable cookies in your browser settings; however, some features of the site may not function properly. We use Google Analytics to understand aggregate usage patterns. You can opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout.
5. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Client program records are retained in accordance with applicable nonprofit and funding regulations.
6. Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or loss. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Children’s Privacy
Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe a child has provided us information without consent, please contact us and we will promptly delete it.
8. Your Rights
You may contact us at any time to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your information (subject to legal retention requirements).
- Opt out of marketing communications.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Friends In Deed1196 Ecorse Road, Ypsilanti, MI 48198
(734) 484-4357
office@friendsindeed.org